Typical Standard ~10 days (prod + air sketch) · Express ~6 days · down to 0.001 mm

Zoryra Precision

Frequently Asked Questions

Straight answers for overseas B2B buyers sourcing custom machined parts from Dongguan.

Start with a reference quote

Upload CAD on the quote page for an itemized reference price, then confirm complex items with engineering.

FAQ

Are duties and import VAT included? Which Incoterms do you support?

Duties and import VAT are usually excluded. Incoterms such as EXW, FOB, DAP, or DDP (where feasible) are confirmed on the written quote — an AI shipping sketch is not duty-paid door-to-door. See https://zoryra.com/en/guides/worldwide-export-shipping

Do you only ship to the USA, or worldwide?

Worldwide export — US, EU, Asia and other destinations. Same path for global buyers: upload CAD → AI reference quote → engineering confirm → Dongguan production → international ship. See https://zoryra.com/en/guides/cnc-for-global-buyers

How fast is an AI Instant Quote?

Reference quotes are near-instant after upload and parameter selection. Engineering review aims for within 12 business hours.

Which CAD formats are accepted?

STEP/STP, STL, IGES, BREP, OBJ, 3MF, SolidWorks, Parasolid, DXF/DWG, PDF, ZIP packages, and more.

Do you accept quantity 1?

Yes — prototyping from 1 piece is supported.

Can you sign an NDA?

Yes. Ask via contact form or live chat before sharing sensitive IP.

How do shipping and taxes work?

Quotes show production + international shipping day sketches. Duties/VAT depend on destination Incoterms — confirm on order.

Payment & after-sales?

Payment terms are confirmed per order. Non-conforming parts against agreed drawings are reviewed for remake/credit per case.

Next: upload CAD or talk to an Engineer

AI Instant Reference Quote + engineering review within 12 business hours.

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FAQ | CNC Quoting, NDA, Shipping, Payment