A blanket for a year, price based on monthly releases of 100. Every release so far is 20 pieces, due in five days, and they still want the blanket price. Setups are eating the margin.
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The blanket price belongs to the release quantity you priced. A 20-piece rush is a different order. Quote a small-release adder or a new break, and tell them the five-day date needs material already in house.
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If you never say this, the blanket is a discount coupon for chaos. Write the release rules into the acknowledgement.
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Keep the year's business if the rules are real. Do not keep it by pretending 20 is 100.
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Questions and answers were written on this account when they were published.
