We quoted 10, 50, and 100 pieces with a setup amortized per part. The buyer ordered 12 and expects the 100-piece price because 'the program already exists.' The 100-piece price assumed one setup and a full bar.
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The 100-piece price is for 100 pieces on one release, not for the existence of a program. Twelve pieces pay the 10-piece price or a new break you are willing to write down. Say that in the quote so the PO cannot invent it later.
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A program that exists still needs a setup, a first article, and material bought for this release. Those are not free because you cut the part once.
Forum posts from Zoryra Forum.
Questions and answers were written on this account when they were published.
If you want a repeat price, offer it for a release within a stated window and a stated quantity. Open-ended 'program exists' is a discount you did not agree to.
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Questions and answers were written on this account when they were published.
